2026 Next-Gen Beauty & Retail Cloud POS Platform

Empower Your Salon with a Smarter,
Cloud-Powered POS Operations Platform

Lightning-fast cashier checkout, integrated WhatsApp live concierge, visual appointment calendar, central strategy recommendations, 360° member CRM, and 5-in-1 automated financial reporting. Zero proprietary hardware lock-in — runs smoothly across iPad, PC, Mac, and mobile.

Launch Store Cashier View Live Screenshots
Zero hardware lock-in, runs on existing devices
2-way WhatsApp live concierge & in-chat quick booking
Central strategy directives & smart business recommendations
5-in-1 comprehensive reporting & EOD reconciliation
Automatic customer phone privacy masking
https://gotbooked.app/terminal (Real System Live View)
Cloud Synced
Booked! POS Cashier Terminal Interface

WhatsApp Live Concierge

Chloe Chen · Confirmed Today 11:30 AM via Chat

Central Strategy Directive

18 Inactive VIPs Identified · +RM 3,600 Projected Lift

DuitNow QR Instant Pay

Order #ORD-20261107-0001 · Auto-reconciled

500+
Active Member Profiles Per Salon
80%
No-Show Reduction (WhatsApp Concierge)
35%+
VIP Recall Rate (Central Directives)
10x
Faster EOD Reconciliation & Commission Audit
99.9%
Cloud Dual-Sync SLA & Availability
Full Operational Capabilities

More Than a Cash Register — A Revenue Growth Engine

Engineered around real beauty and wellness workflows: from 2-way WhatsApp chat reception, intelligent central recommendations, and visual room scheduling to tiered topup retention and 5-in-1 financial reports.

WhatsApp Live Concierge & In-Chat Booking Screenshot
WhatsApp Live Concierge

2-Way Live Chat with Built-in Customer CRM & In-Chat Booking

Never make customers wait or toggle between third-party apps. A dedicated WhatsApp chat drawer is built directly into the Store Cashier with real-time WebSocket sync, desktop sound chimes, and unread badges. Cashiers and consultants can chat with clients, view their 360° profile, and book appointments in a single view.

  • 3-in-1 Unified Console: Live message thread + Customer 360 sidebar (balance, points, past visits) + 1-click booking on a single screen.
  • Instant WhatsApp E-Receipts: Upon cashier checkout, an itemized digital voucher is sent directly to the customer's WhatsApp chat.
  • Smart Anti-Ban Pacing Engine: Built-in randomized dispatch delay (3~90 seconds) prevents WhatsApp account flagging while sending automated appointment reminders.
  • 1-Click Quick Member Registration: Convert a new WhatsApp chatter into a registered salon member in 15 seconds without leaving chat.
Booked! Directives & Central Recommendations Screenshot
Central Advisory & Strategy Directives

Actionable Big-Data Recommendations & 1-Click WhatsApp Directives

Transform raw store transactions into automated revenue. The central algorithm continuously analyzes customer cohorts across peer benchmarks to identify dormant VIPs, expiring packages, and high-frequency clients, automatically packaging turnkey promotional campaigns with personalized message templates.

  • Automated Cohort Targeting: Automatically identifies high-value members inactive for 60+ days or clients with packages expiring in 14 days.
  • 1-Click "Follow HQ Recommendation": Pre-composed personalized WhatsApp message copy and matched promotional treatment vouchers ready to dispatch.
  • Batch WhatsApp Auto-Delivery: Outreach directly to the selected cohort in seconds with anti-spam cooldown protection (28-day safety guard).
  • Closed-Loop ROI Tracking: Track how many targeted members were contacted, how many visited, and resulting net revenue uplift.
Comprehensive Sales & Operations BI Reports Screenshot
Business Intelligence & Analytics

5-in-1 Comprehensive Reporting: Live Cashflow, LTV & Staff Payroll

Total financial clarity with zero guesswork. Booked! POS provides a complete reporting suite covering real-time order streams, multi-date revenue growth curves, customer lifetime value (LTV) rankings, and automated staff commission settlements.

Today's Live Sales

Real-time orders, recharges, course deductions, retail volume, and payment method distribution.

Revenue Trends

Multi-day cashflow trends, gross vs net collections, discount audits, and month-over-month growth.

Member LTV & Churn

Customer lifetime value ranking, visit frequency, balance liability ledger, and dormant alerts.

Staff Commissions

Automated calculation of service handwork fees, retail sales cuts, and package topup bonuses.

1-Click Excel Export

Instant tabular downloads formatted for store accounting, accountant reviews, and tax audits.

Sequential Audit ID

Official sequential invoice codes (ORD-...) ensuring 100% audit compliance and void tracking.

Daily Financial Reconciliation Sheet Screenshot
Financial Audit & Closing

Daily End-of-Day Financial Closing in 3 Minutes: Zero Discrepancies

Closing the store at night shouldn't take an hour. The system automatically reconciles cash collected against system receivables across DuitNow QR, Cash, Credit Card, Bank Transfer, and Member Balance redemptions with penny-perfect accuracy.

  • Multi-Channel Payment Verification: Cross-checks physical cash drawer totals, EDC terminal batch settlements, and DuitNow QR receipts.
  • Segmented Sales vs Deposits: Strictly differentiates realized service revenue from customer prepaid topups and package redemptions.
  • Discount & Rounding Audit: Records all manual price adjustments, coupons used, and cents rounding for cash compliance.
  • Manager Digital Sign-Off: Instant daily reconciliation archiving with electronic signature support.
Appointment Calendar & Room Management Screenshot
Appointments & Scheduling

Visual Schedule Board with Intelligent Room & Bed Allocation

Say goodbye to messy paper logbooks. View workstation and treatment room occupancy (Hair Removal Room, Facial VIP Room, etc.) along a clear interactive timeline. Automatically review customer's past treatments, device parameters, and package balances for seamless VIP service.

  • Intelligent Conflict Prevention: Automatically detects double-booking across rooms and therapists, recommending the next best available slot.
  • Treatment History Tracking: Instantly retrieve past visit dates, consumed products, and assigned beauty specialists.
  • One-Click WhatsApp Updates: Dispatch instant reschedule notices, cancellations, and appointment confirmations straight to customer chat.
Member 360 CRM & Privacy Protection Screenshot
Customer Assets & CRM

360° Member Profiles with Built-in Privacy Data Masking

Manage 500+ high-value customer records with real-time tracking of prepaid balances, reward points, consultation questionnaires, and billing history. Features patent-grade frontend privacy auto-masking (012-****-1234) to protect sensitive client lists from unauthorized exports.

  • Role-Based Privacy Masking: Frontline staff see only masked numbers, safeguarding private store customer data.
  • Digital Skin Consultation Cards: Paperless logging of skin condition, allergies, and treatment progress with historical comparison.
  • Flexible Balance & Account Management: Full audit logs for recharges, redemptions, card locking, and status updates.
Platform Highlights

6 Core Guarantees Designed for Modern Salon Owners

From underlying cloud infrastructure to daily cashier checkout, every feature is tailored to address beauty and wellness operational pain points.

Zero Hardware Lock-In

No need to purchase expensive RM 3,000+ proprietary terminals. Runs natively on any existing PC, Mac, iPad, or smartphone browser.

WhatsApp Live Concierge

2-way live chat with customer CRM sidebar, automatic 24-hour reminders, instant post-checkout e-receipts, and in-chat booking.

Central Strategy Directives

Big-data cohort analysis identifies dormant VIPs and expiring packages, generating turnkey promotional messages ready for 1-click execution.

Client Privacy Protection

Frontline staff cannot scrape or screenshot full phone numbers, preventing customer database theft when staff depart.

5-in-1 Financial Reports

Real-time sales stream, multi-date trends, member LTV analysis, automated staff commissions, and 3-minute EOD reconciliation.

Cloud Backup & High Availability

Hosted on resilient cloud architecture with real-time replication and daily snapshot archives so store data is never lost.

Industry Solutions

Tailored for Beauty, Wellness & Lifestyle Businesses

Whether operating a boutique studio or a growing multi-location salon chain, Booked! POS scales with your business.

🧴

Aesthetic & Skincare Clinics

Hydra glow facials, targeted treatments, multi-session packages, and client consultation histories.

💆

Wellness Spas & Massage

Therapist shifts, treatment room management, essential oil consumable tracking, and timed session alerts.

💅

Nail & Lash Art Studios

Color code and design tracking, artisan commission splits, before/after photo archives, and advance booking.

💇

Modern Hair Salons

Cuts, colors, and treatments with tiered commission splits between senior stylists, colorists, and assistants.

Side-by-Side Comparison

Why Leading Salons Are Switching to Booked!

Leave behind clunky, expensive legacy POS terminals and embrace a modern, cloud-powered salon operations platform.

Evaluation Metric Legacy On-Premise POS ✨ Booked! Smart Cloud POS
Hardware Investment ✕ Requires expensive dedicated terminals (RM 3,000+) ✓ Zero hardware cost; runs on any PC, iPad, Mac, or phone
WhatsApp Live Concierge ✕ No integration; staff use personal phones causing client leakage ✓ Integrated 2-way live chat console, CRM sidebar, and in-chat booking
Central Business Recommendations ✕ Zero intelligence; passive cashier recording only ✓ Big-data cohort analysis with 1-click batch WhatsApp directives
Financial & Commission Reports ✕ Cluttered basic receipts; manual spreadsheet calculation for staff payroll ✓ 5-in-1 automated suite: sales trends, member LTV, commission settlement, and EOD
Remote & Multi-Device Access ✕ Must be physically in the store to view reports ✓ Check real-time numbers from anywhere on your mobile phone
Customer Data Privacy ✕ Plaintext phone numbers exposed; high risk of theft ✓ Automated phone masking (012-****-1234) for frontline staff
Maintenance & Updates ✕ Requires expensive technician visits; prone to crashes ✓ Continuous cloud updates with zero downtime and automatic backups
3-Tier Comparison Matrix · Transparent Differences

3 Plans Core Features & Capabilities Matrix

Detailed breakdown comparing 🟢 Free Plan (Starter Experience), 🔵 Basic Plan (Single-Store Workhorse), and 👑 Premium Plan (Chain & Flagship Growth) so you can choose the ideal stage for your salon.

FEATURE MODULE
🟢 Free Plan
Starter Experience · RM 0
🔵 Basic Plan
Single-Store Workhorse · RM 38/mo
👑 Premium Plan
Chain & Flagship Growth · RM 58/mo
Member Capacity Hard Limit Hard Cap: 100 Clients
Expired groups get locked upon 101th client
 Unlimited Unlimited
Core POS Checkout & Billing Included Included Included
Scheduling & Staff Shift Rostering Included Included Included
Member Cards, Top Up & Package Redemptions Included Included Included
Revenues & Settlement Reports Today's Overview Only Complete Historical Analytics Complete Historical Analytics
Multi-Staff Sub-Accounts & Role Permissions Not Included Supported (Sales & Phone Masking) Full Granular Permissions
Marketing Center (Vouchers, Top-Up Rewards, Rebates) Not Included Full Marketing Suite Full Marketing Suite
Deep Multi-tier Commission & Payroll Accounting Not Included Full Commission Engine Full Commission Engine
Automated WhatsApp Notifications (One-Way)
e-Receipts / Booking Confirmations / 24h Reminders
 Limited / Upgrade Required Full Automation (Gateway Client-Side) Full Automation (Gateway Client-Side)
WhatsApp Frontdesk Live Concierge Reception
2-Way Live Chat & Multimedia Interaction
 Not Included Not Included Exclusive Flagship Feature
Presale-Chat & Intelligent Client Search
Start chat with one-press or search phone number
 Not Included Not Included Exclusive Flagship Feature
In-Chat Holographic Dossier & 1-Click Booking
Treatment history, remaining balances & instant room reservation
 Not Included Not Included Exclusive Flagship Feature
Dedicated Salon Business Analyst & Strategic Advisory
Automated customer cohort audits, churn warnings & daily recommendations
 Not Included Not Included Exclusive Flagship Feature
Central Strategic Guidance & 1-Click Directive Dispatch
Batch personalized WhatsApp directives & automated revenue uplift tracking
 Not Included Not Included Exclusive Flagship Feature
Exclusive Crown VIP Badge & 7x12 Priority Support
Custom branding identity badge & dedicated success manager
 Not Included Not Included 7x12 Priority VIP Line
Transparent Pricing · Zero Contract Lock-In

Flexible Staged Plans · Built to Grow With Your Salon

Free Plan RM 0 · Basic Plan RM 38/mo · Premium Plan RM 58/mo

We know running a salon is hard work. We never charge heavy upfront fees or force long-term contract lock-ins. Start completely free as an emerging studio, scale smoothly with our core Basic Plan, or unlock high-margin retention with the Flagship Premium Plan.

SOLO STUDIO · ZERO COST TRIAL
STARTER EDITION

Free Plan

RM 0 / forever
Zero Threshold · Hard Cap 100 Members

Ideal for newly opened nail, lash, and skincare studios, solo practitioners, and early-stage trials.

Member Capacity Limit Hard Cap: 100 Clients
WhatsApp Gateway Locked, Upgrade to Activate
  • Core Cashier Checkout: Quick selection, billing, product sales, cash, bank transfer, e-wallet, and QR.
  • Package Balances: Manual package logging, treatment records, and prepaid wallet balances.
  • Calendar Scheduling: View today's and upcoming appointment rosters on the visual look board.
  • Today's Revenue Overview: Quick overview of today's total billings and customer counts.
  • No automated WhatsApp messages (No Cloud Gateway).
  • No marketing tools, vouchers, top-up gifts, or loyalty points.
  • No staff commission payroll & sub-account access control.
START FREE PLAN (RM 0)
Immediately free for up to 100 clients. Smooth 1-click upgrade anytime.
SINGLE STORE WORKHORSE · RM38/MO
CORE BUSINESS EDITION

Basic Plan

RM 38 / month
RM 38/month · Or choose Annual at RM 420/yr

Designed for established salons, hair and aesthetic suites, and spas with steady client flows and staff teams.

Member Capacity Limit Unlimited / No Cap
WhatsApp Gateway Unlimited Automated Push
  • Uncapped Capacity: Support thousands of client records without ever hitting a ceiling.
  • Automated WhatsApp Push: Auto-send checkout receipts, booking confirmations, & 1-day upcoming appointment reminders.
  • Full Marketing Suite: Multi-tier loyalty library (RM500/80p, RM1000/160p), tiered top-up bonuses, buy-one-get-one, and referral vouchers.
  • Commission & Payroll Accounting: Service labor rates, products, and consultative sales commissions computed automatically.
  • Multi-Staff Role Permissions: Independent logins and client phone number masking (012-****-1234).
  • Multi-Channel Daily Closing: Complete settlement across Cash, Credit Card, DuitNow QR, member balance, and daily reconciliation reports.
  • No WhatsApp Live Concierge or In-Chat Treatment History Access.
  • No Central Smart Strategy Directives & 1-Click Cohort Dispatch.
Cancel anytime, monthly or annual terms available. Simple and transparent: RM 38/mo.
DIGITAL COMMAND CENTER · FLAGSHIP GROWTH
FLAGSHIP GROWTH EDITION

Premium Plan

RM 58 / month
RM 58/month · Or choose Annual at RM 650/yr
👑 Exclusive Dual Flagship Engines · 7x12 Priority Support

Premium luxury salons, high-end aesthetics clinics, and ambitious multi-branch brands wanting private-traffic retention.

  • Exclusive #1: WhatsApp Frontdesk Live Concierge Reception

    Two-way desktop WhatsApp live chat, send photos, voice notes, and consultation cards. 360° visual customer dossier panel immediately displays treatment logs, remaining balance, and loyalty records inside the chat window. 1-Click in-chat booking with automated reservation confirmations. Dynamic anti-ban rate limiting to protect your business phone line.

  • Exclusive #2: Dedicated Salon Business Analyst & Strategic Growth Advisory

    Automated customer cohort audit (dormant VIPs, churn risks, expiring packages, staff performance). Curated strategy recommendations delivered every morning: Package Auto-Topup & 60-Day Re-engagement. 1-Click batch WhatsApp directive dispatch to targeted customer segments. Monthly revenue growth advisory dashboards & customer retention metrics.

  • Exclusive VIP Crown Badge: Premium branding identity badge across all admin and terminal displays.
  • 7x12 Dedicated Support Line: Dedicated customer success specialist for fast-response onboarding and troubleshooting.
  • Superior Multi-Store Scaling: Seamless expansion to additional branches and warehouses.
Represents the pinnacle of salon operations. Dedicated VIP onboarding included for instant profit.
System Access Portals

Instant Access to System Workspaces

Select your workspace to experience Booked! POS live in action.

Store Cashier

Designed for frontline cashiers and beauty therapists. Lightning-fast checkout, item selection, QR code payments, WhatsApp live concierge drawer, visual appointment schedule board, and instant member topup.

Launch Store Cashier

Store Management

Designed for salon owners and store managers. 360° member CRM, central strategy directives, 5-in-1 business reports, end-of-day financial reconciliation, marketing loyalty rules, and staff commission settlement.

Launch Store Management

Ready to Upgrade Your Salon Operations?

Experience a modern POS that cuts checkout times by 3x, connects WhatsApp live chat, delivers smart business recommendations, and drives automated repeat customer bookings.

Try Store Cashier Live

Request a Demo / Inquire for Your Salon

Our product specialist will demonstrate how Booked! POS fits your business workflow within 10 minutes.

Or tap here to chat directly: +60 11-2092 0969
Or explore immediately: Store Cashier | Store Management
WhatsApp Us (+60 11-2092 0969)